Frequently Asked Questions
How do I place an order?
Gobbler Delivery is a marketing and technology company bringing customers and restaurants closer together. Order from any of our partner restaurants by clicking on the Restaurants tab found on the left side of the screen.
What are your delivery fees?
Our $2.99 delivery fee includes the first 4 miles from the restaurant to the destination. A charge of $1.00/mile will be added to your order for each additional mile outside the 4-mile radius (up to 7 miles). This fee is NOT a tip for the driver.
Addresses that remain unchanged from a previous order and/or are incorrect may be charged an additional $2.99 to compensate for any lost mileage and time. Please call 662-832-1551 or 662-419-9597 as soon as possible to make changes to an incorrect address.
Why didn't I receive a receipt with my order?
We have transitioned to a paperless system for most restaurants. Receipts are sent to the email associated with your account. To have your receipt sent to another email address, please send an email request to: email@example.com
Does my order include a tip for the driver?
Our affiliated, self-employed delivery professionals do work for tips! Please remember to tip your driver when prompted at check out. The delivery fee IS NOT a tip for the driver. All phone orders will include a 15% tip for the driver.
How long does it take for delivery?
Typically between 30 minutes up to one hour for dinner deliveries. All delivery times are estimates and are not guaranteed.
Avoid delays by scheduling your delivery in advance. You can schedule deliveries days, weeks, or even months in advance by selecting a date from the calendar on the home page. This is great for special occasions or surprise dinners.
Note: Please ensure the telephone number used when placing the order is accessible at the time of the schedule delivery.
May I cancel my order?
Orders cannot be canceled once they have been placed with the restaurant. If you need to cancel or make changes to an advanced order, call 662-832-1551 or 662-419-9597 and a manager will assist you.
What are my payment options?
We accept Visa, Master Card, American Express, and Discover credit cards.
I have a problem with my order, what should I do?
If there are any problems with your order, you must call us within 15 minutes after the order has been delivered. We will confirm with the restaurant regarding the mistake. Once we verify with the restaurant that the problem was on their end, we will either coordinate with your self-employed delivery professional to re-deliver the missing/incorrect item, or refund you the amount. If your delivery professional has to re-deliver, you must give the driver the incorrect item. If the incorrect item is not provided or was correct after inspection, you will be charged for both items.
We do not issue refunds for orders. Should you have an issue with your food, we will be happy to speak with the restaurant to assist in a refund. We are contractually obligated to not refund any orders without consent from the restaurant. If you do not answer the phone, come to the door, etc., we will be unable to issue a refund.